IT Staff Instructions

These are more advanced tasks that are either too complex for court staff or require admin passwords. These are meant to be internal to our team.

Running Updates on Windows PCs (Advanced IT Staff Instructions)
  Before starting, please make sure the computer is connected to the network.  This can be the wired connection if the user has a docking station or the W...
Mon, 10 Feb, 2025 at 3:20 PM
Recreating an Outlook Profile
If a user's Outlook profile is not syncing: Make sure you have completed all normal troubleshooting steps first (restart Outlook, restart PC, have u...
Fri, 18 Apr, 2025 at 8:48 AM
Outlook Account Not Verified
If an Outlook account is not verified, or needs a password, check the search menu to verify the account is logged in. If the account is still showi...
Fri, 18 Apr, 2025 at 8:35 AM