Need to Set-up Security Questions
User will need to go to fulton.my.idaptive.app in Microsoft edge or Chrome Web Browser and it will start him/her set up for security questions (Make sure Outlook is close)
Select the Get Started Button, then answer the three security questions, these answers need to be at least 5 characters (it will count a space as a character if your answer has a space in it)
Write down these answers as these security questions come up quite a bit when you are getting into the Fulton County System
Once those security questions have been answered and saved, close the Web Browser and open Outlook
User will need to put in here full email address first.lastname@fultoncountyga.gov (if an advance setting window comes up click the Microsoft 365 icon- sometimes that does come up)
Outlook well then come to the screen of the Fulton County System
1. First.Last then hit next
2.Password- this is your full 20-character password for login into your computer then hit next
3. Security question then hit next
4. Then Outlook well have a window saying connect- (there is a small box next to the connect button that has a check mark that says set-up uncheck that) then hit the connect button
5. Then another window from outlook with come up and hit done
Outlook should come up with His or her emails. Give it some time to upload all emails.
User must be on a Fulton County Computer to do this.
If User cannot get on still, the other option is for Him/Her to come in 8:30am-5:00pm when we are here for 5-10mins.
Please let us know if you have any issues.
Thanks for your patience,
Fulton County Juvenile Technology Team