Making a Screen shoot:
* have the window with the issue up on your computer, then take these steps****
1. Type in Snipping Tool in Search box and click on the Snipping Tool App
2. Click on New from Snipping tool
3. Then highlight with the cursor that you want to show. The Data Team (JCATS) needs to see the error and the case number you are dealing with. The entire screen is always the best. Once you highlight what you want then let go of the mouse button and a window that will appear to your right.
4. Then click Save
5. Name the saved Picture
6. Last Step send an email with the saved image as in attachment.